Focus on Growth.
We will Handle
the Rest
Delegate operational complexities to focus on strategic development
Managing wholesale telecommunications operations requires significant resources, expertise, and constant attention. Brilliant Telecom offers to embed our experienced team directly into your processes. We take full responsibility for optimising your rates, managing quality, and handling financial settlements, ensuring the efficiency, transparency, and profitability of your business.
Scope of Services
Rate Management
We handle the entire process, from receiving and processing supplier rates to creating and distributing rate plans to your clients. Our proprietary Price Master system automates this process, minimising errors and ensuring your offers remain competitive.
Operations Management
Our team of experts manages all aspects of your operational activities, including monitoring traffic quality (ASR,ACD,PDD,NER), proactively identifying and resolving issues, and managing routing.
Financial Management
We ensure complete transparency and accuracy in all financial settlements. Our Microsoft Dynamics NAV financial system, integrated with our billing platform and QlikView, automates cash flow management and revenue/expense forecasting.
Rate Management
We handle the entire process, from receiving and processing supplier rates to creating and distributing rate plans to your clients. Our proprietary Price Master system automates this process, minimising errors and ensuring your offers remain competitive.
Operations Management
Our team of experts manages all aspects of your operational activities, including monitoring traffic quality (ASR,ACD,PDD,NER), proactively identifying and resolving issues, and managing routing.
Financial Management
We ensure complete transparency and accuracy in all financial settlements. Our Microsoft Dynamics NAV financial system, integrated with our billing platform and QlikView, automates cash flow management and revenue/expense forecasting.
Outsourcing Partnership for
Operational Excellence and Cost Reduction
Our end-to-end managed outsourcing service delivers deep operational expertise without the need for you to build a costly in-house team. By integrating directly with your processes, we provide full-cycle management from rate optimization and quality monitoring to financial settlements and forecasting. This partnership model is designed to drive operational excellence, reduce overhead, and provide the strategic insights you need to scale confidently. You maintain complete control and visibility while we handle the day-to-day execution.
Your Engine
of Efficiency
and Trust
At the heart of our services lies a powerful, integrated technology platform designed for maximum automation and efficiency. It optimises routes in real time to achieve the best quality at the optimal price (Peeredge 4000, Price Master), provides a complete picture of your business through analytical dashboards (QlikView), automates the processing of technical requests (TTS), and guarantees the accuracy of financial calculations (Microsoft Dynamics NAV). AI elements embedded within our systems enhance fraud detection and enable us to provide more intelligent and reliable services.